SHIPPING AND RETURN POLICY:

Shipping Rates are $ 0 to $49.99 is $ 8.00 and over $50.00 is $ 9.00 unless we are offering a special on free shipping over $ 75.00. Shipping will be calculated when checking out. Also any address changes made for delivery please call us because UPS bills us $ 5.00 for address changes and we will have to pass that cost onto you.

Returns are accepted only with RA (Return Authorization) number, which you will receive from us and must be written on the returning package otherwise return packages will be refused. You must attain this number within 7 days of your delivery. Once item is received, we will refund you in full for the items cost, shipping not included. Please note: There are no returns on body jewelry (earrings) or consumable goods such as oils, herbs etc. for any reason. When you buy body jewelry or consumable goods here be assured they are new and safe from prior use.

DAMAGED or INCORRECT MERCHANDISE:

Raven And Crone will replace any merchandise that is received in damaged condition as a result of a packaging or shipping.

BACKORDERS:

In the case of a backorder, you will receive notice.

ORDERING:

In the United States you can use the secure shopping cart or mail your order to us. We try to ship our orders out with in 24 to 48 hours. We do not have a paper catalog at this time. You do not need an account or have to log in to shop with us ! If you want your order shipped to a different address than what is on your credit card you will have to call in the order. We do this for security reasons.

INTERNATIONAL ORDERS:

We only ship to the United States and Canada

BOUNCED CHECKS OR DISPUTES: